Easy Troubleshooting with Scissor Error Codes

Please note: Fault Codes showing on ground control can be found starting on page 182 of the Genie Scissor Service and Repair Manual found here or by visiting Genie Service Manuals web page found here. For service for your Genie Scissor Lift please contact your local Genie dealer via the Dealer Locator

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Did you ever wish a machine would simply tell you what is wrong with it and how to fix it?  Better yet, what if the user of a scissor lift calls you up with a service call, tells you the diagnostic information and you are able to resolve it over the phone? The onboard diagnostics capability of Genie® slab scissors gives you that convenience today, and continues to get even better. With 272 diagnostic trouble codes and 6 operation indicator codes, Genie scissor lifts tell you the problem and where to look to solve it.

Diagnostic Trouble Codes (DTC)
These codes are generated by the Genie SmartLink Diagnostic Systems (GSDS) on board diagnostic system to indicate that a device or circuit malfunction has been detected. There are five types of DTC, checking out the various systems; hydraulic, battery/power, user interface, sensors/switches, and controls.  These codes are displayed on the alpha numeric platform control display and on the ground control (GCON) display.

GCON LCD

From the service manual:

Scissor Service Manual

How easy is that?

Operation Indicator Codes (OIC)
OIC codes are generated by the GSDS to indicate when the operator has inadvertently placed the scissor into an abnormal operating status.   A common example is when the operator has driven the scissor onto a surface that is not level and attempts to raise it.  The scissor will alert the operator and prevent raising the scissor.  The platform display and the ground control display OIC codes and status.

Operation Indicator Codes

These error codes are available on current Genie scissor lifts, and as Genie adds new and additional technology to its products, such as telematics, CAN bus, and WiFi, this information will become available from anywhere you are, connected over the internet through your computer or smartphone.  Rapid and easy troubleshooting means more uptime and higher utilization resulting in better total cost of ownership.

13 comments for “Easy Troubleshooting with Scissor Error Codes

  1. Russell Bish
    April 19, 2016 at 6:31 am

    Looking for a Pre-op check sheet for our Terex Work Platform Model TS-26 thanks

  2. Robert Pruitt
    May 24, 2016 at 8:28 am

    have a gs 2646 , it is parked on a flat/level smooth surface , we are a LL trouble code ,we have checked the limit switches and all appear to be in position when power is applied the LL code immediately appears and the horn on the control box sounds , the machine is totally unresponsive any help would be appreciated thank you.

    • Aron Sweeney
      Aron Sweeney
      May 31, 2016 at 12:03 pm

      Hi Robert,
      The out of level alarm should only sound when you have lost power on the ECM on pins C11 and C12, (level sensor input and down limit switch input). This could also be caused by low voltage input, usually less than 20V. It may be a case of bad/undercharged batteries or damaged/old wiring.

      Scissor Diagram 1
      Scissor Diagram 2

      If that doesn’t work, please contact your local Genie dealer, you can find them at http://www.genielift.com/dealersearch/

  3. jose Ortiz
    May 30, 2016 at 10:40 am

    i am having a problem with my 1930 genie scissor lift it is giving me a code LL and the lift will not operate at all is their any info on how to fix this or procedures to get to the problem any help would be helpful thanks

    • Aron Sweeney
      Aron Sweeney
      May 31, 2016 at 12:03 pm

      Hi Jose,

      Please see the reply above and let us know if that answers your question. If not please contact your local Genie dealer, you can find them at http://www.genielift.com/dealersearch/

    • jose ortiz
      August 12, 2016 at 8:06 am

      Thank you Aron Sweeney actually that did help and i also did a troble shooting on the tilt sensor i was not getting any reference voltage from it i tryed adjusting and nothing i went ahead and change it and everything started working again thank you for the suggestion i appreciate your help

  4. Bill
    August 18, 2016 at 12:03 pm

    Hello Aron Sweeney,

    Please can you help me to find the part number for
    Ground Controller GCON LCD for Scissor Genie GS-2632?

    Thanks

    Bill

  5. Aron Sweeney
    Aron Sweeney
    October 11, 2016 at 11:40 am

    Hi and thanks for visiting Genie Aerial Pros. We have been receiving a lot of questions regarding specific error codes for scissor lifts. Please note that Fault Codes showing on ground control can be found starting on page 182 of the Genie Scissor Service and Repair Manual found here or by visiting Genie Service Manuals web page found here. For service for your Genie Scissor Lift please contact your local Genie dealer via the Dealer Locator

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  7. May 22, 2017 at 8:17 pm

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  8. May 23, 2017 at 3:12 am

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